Downloads
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Delight Your Customers with eMail Optimizer
Intelligent Contact Form answers questions before the email is sent!
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Natural Language Interaction: Customer Service Evolved
Use NLI to raising customers' satisfaction levels!
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10 Things to ask Your Next Virtual Assistant
Key factors to build the perfect Virtual Assistant.
Benefits of Natural Language Interaction
Natural Language Interaction makes it easy for your customers to interact with your organization, your device, your mobile app or your software program in the manner that is best for them.
Natural Language Interaction is:
- Technology that understands you (not the other way around)
- More than keywords: Content, External Context, Dialogue State
- Bi-directional Communication
- Interaction - not just processing
- "Turn-Taking" and Goal driven
- Pro-active Behaviour: Collect missing data, Clarify, Push Information
- Not just search, real Dialogue
