Teneo Virtual Assistants are Human-like

A Teneo Virtual Assistant interacts naturally with you - just like a real person.

It has a personality that reinforces the look, tone and style of your brand. Always friendly and professional, you might also want your own Virtual Assistant to be witty, funny, cool, warm...whatever personality you require can be built into your virtual assistant.

But there is much more to being human-like. For example, it understands free-format sentences - even with grammatical or spelling errors. You can interrupt it, move on and ask a different question, and then go back to where you were. It knows how to handle jargon and corporate vocabulary, as well as idiom and slang. It understands natural language - your customers can ask their questions in a conversational style without having to go through a series of yes/no queries or standardized prompts and questions. And it won't repeat the same answer twice in a row.

It really is just like interacting with another human being. Only a lot more consistent!