Downloads
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Delight Your Customers with eMail Optimizer
Intelligent Contact Form answers questions before the email is sent!
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Natural Language Interaction: Customer Service Evolved
Use NLI to raising customers' satisfaction levels!
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10 Things to ask Your Next Virtual Assistant
Key factors to build the perfect Virtual Assistant.
Mobile Computing
The smart-phone has revolutionized the way we think about computers. In fact, we don't think about them at all. We expect the phone in our pocket to do many things, providing us with access to a whole range of tools to improve our lifestyle and our performance at work. We can use it to talk, text, email and browse. To shop, bank, take and share pictures, and play games.
In fact, the only problem with mobile for most users is the screen size and that's where the power of voice is about to change everything.
Speech recognition has been available on mobile phones for a number of years, but deviate from the simple keywords such as "Call Office" and most phones struggle to understand.
NLI picks up the deficit in speech recognition by utilizing powerful linguistic libraries and applying advanced reasoning rules, including context and dialogue history, to add intelligence to a conversation. If applicable, information from back-end or external systems can also be included to provide the most appropriate response.
The result is a free format, natural language conversation where the mobile device is able to understand and carry out the requests of the user.
Smart-phones and tablets are fast becoming the main interface to the internet and hence their link to your organization. By embracing the power of mobile computing your customers can engage with at anytime in a automated, but natural, humanlike way.
Our mobile solution is provided through our product Teneo Mobile, a platform independent technology designed to enable companies, organizations, manufacturers and developers to create their own virtual assistant as a mobile app, regardless of platform, mobile device and even language. Teneo Mobile provides you with:
- Ability to develop apps for any mobile platform
- Opportunity to add voice to your apps
- Native App Connectivity
To read more about these, click on each of the previous links.
